All emails sent from SLASCONE can be customized. SLASCONE allows you to have different versions of the same email template for the following languages:

• english
• german
• spanish
• french

There are two types of email templates

• global
• product - specific

GLOBAL EMAIL TEMPLATES

SLASCONE allows you to customize the following email templates:

• Invitation - Vendor Portal User
• Invitation - Reseller Portal User
• Invitation - Customer Portal User
• Successful Registration (welcome) - All Users

This is particularly relevant for emails targeted to resellers and customers.

CREATING AN EMAIL TEMPLATE

When you send an invitation email to a customer or a reseller, then the language of the recipient's (customer or reseller) profile is considered.

If there is no email template exists for a user's language, the first available template will be used.

VARIABLES

You can use several variables (e.g., ##licensekey##) both in the subject and the body of email templates.

Depending on the purpose of the email template, different variables are available.

PRODUCT EMAIL TEMPLATES

An product email can be sent:

• Using SLASCONE UI (manually)
• Using the SLASCONE API
• As a result of a defined alert

CREATING AN EMAIL TEMPLATE

When an email is triggered by an alert, then the language of the recipient's (customer) profile is considered.

VARIABLES

You can use several variables (e.g., ##useremail##) both in the subject and the body of email templates.